How can we help you?
Browse our help topics below or reach out directly by email.
Voluntary Community Fund donations (when enabled) support platform operations and are tracked separately from mentor tips. Read how the Community Fund works →
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Account & Login
Trouble signing in, resetting your password, or managing your account details.
Privacy & Data
Export your data, submit a deletion request, or exercise your GDPR/CCPA rights.
Billing & Subscriptions
Questions about charges, plan changes, cancellations, or refunds.
AI Companions
Learn how Donny companions work, memory features, and personality settings.
App & Technical Issues
App crashes, notification problems, sync issues, or feature requests.
General Enquiries
Partnership inquiries, media requests, or anything else on your mind.
Email Support
Send us a detailed message — include your account email and any relevant screenshots if you need technical help.
support@donnywonny.comData & Privacy Requests
Request a copy of your data, submit a deletion request, or exercise your rights under GDPR/CCPA.
Manage your data →