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Your privacy is important to us. This policy explains how we collect, use, and protect your information.
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You have the right to access, update, or delete your personal information. You can also opt out of certain communications from us.
If you have any questions about this Privacy Policy, please contact Donny Wonny LLC at privacy@donnywonny.com. Our mailing address is 539 W. Commerce St #5827, Dallas, TX 75208.
If you are a resident of the European Economic Area (EEA), you have the right to: access your personal data, request erasure of your data (right to be forgotten), data portability (receive your data in a structured, machine-readable format), restrict or object to processing, and lodge a complaint with a supervisory authority. To exercise these rights or contact our Data Protection Officer (DPO), email privacy@donnywonny.com.
Under the California Consumer Privacy Act (CCPA), California residents have the right to: know what personal information is collected and how it is used, request deletion of personal information, opt out of the sale of personal information (we do not sell your data), and non-discrimination for exercising your privacy rights. To submit a verifiable consumer request, email privacy@donnywonny.com.
Donny Wonny is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without verifiable parental consent, we will delete that information promptly. Parents or guardians may contact us at privacy@donnywonny.com to request removal of their child's data.
When a verified guardian links a supervised minor's account (a 'Donny Den' family setup), the minor's direct messages are end-to-end encrypted with an additional 'escrow envelope' sealed to the guardian's identity key. This lets the guardian read the minor's conversations from the Parent Portal at donnywonny.com/dashboard while preserving end-to-end encryption against everyone else (including us). Two safeguards are non-negotiable: (1) every supervised conversation displays a visible 'Your parent can read these messages' badge to the minor on the chat screen, and (2) every time a guardian opens the conversation list or reads a conversation, an entry is written to the parental_audit log that the supervised minor can view in their own activity history. Guardians may also approve or revoke contacts and reset PIN backups; each of these actions is logged the same way. Escrow can only be enabled by a verified guardian and cannot be silently changed.
We retain your personal data only as long as necessary to provide our services. Account data is retained while your account is active and for up to 30 days after a deletion request (grace period). Journal entries and user-generated content are deleted when your account is permanently removed. Analytics data is periodically anonymized. Payment records are retained as required by applicable tax law. You may request deletion of your data at any time by contacting privacy@donnywonny.com.
We use the following third-party services to process your data: Firebase (Google) for authentication, database, and hosting; Stripe for payment processing; OpenAI for AI-powered features; and Sentry for error monitoring and crash reporting. Each processor is contractually required to protect your data in accordance with applicable privacy laws. Per OpenAI's API data usage policy, API inputs and outputs are not used to train their models. We may add additional processors in the future and will update this policy accordingly.
In the event of a data breach that poses a risk to your rights and freedoms, we will make every effort to notify affected users within 72 hours of confirming the breach, in accordance with GDPR requirements. Notifications will be sent via email to your registered address. We will also notify the relevant supervisory authorities as required by law. Our team will investigate, contain, and remediate any breach and provide information about what data was affected and steps you can take to protect yourself.
To provide a more personalized experience, Donny Wonny uses AI to generate periodic summaries of your conversation history with your Donny companion. These summaries ("memory") are stored on your account and used to inform future AI responses. Memory summaries are derived from your conversations and stored in our secure database. You can request deletion of all AI memory data at any time by contacting privacy@donnywonny.com. Memory data is included in any account export or deletion request.
Donny Wonny reads your mood check-in history (scores and labels you voluntarily enter) to adjust the tone and personality of your AI companion — for example, a more playful tone when you've been feeling great, or a calmer, more supportive tone during harder weeks. This analysis is performed automatically using data you submit and is used solely to improve your in-app experience. This data is not sold or shared with third parties.
If you have notifications enabled, Donny Wonny sends a weekly recap summary via push notification and email, containing statistics about your activity (messages sent, mood entries, streaks). You can opt out of weekly recap emails at any time by visiting your notification settings at donnywonny.com/settings/notifications, replying "unsubscribe" to any recap email, or updating your preference in the mobile app. Your opt-out preference is saved to your account and respected immediately.
During onboarding, we collect optional preferences such as your personal growth focus area, preferred check-in time, current goal, and notification preference. This information is stored on your account and used to personalize your Donny companion's responses and your app experience. You may update or delete these preferences at any time from your profile settings.
When you create or join a Donny Den, we store your membership status, join date, and the Den identifier. Den creators' display names and taglines are publicly visible. The list of Den members is visible only to the Den owner. Joining or leaving a Den updates an aggregate member count but does not disclose your identity to other members. You may leave any Den at any time, which immediately removes your membership record.
We're here to help you understand how we protect your data.
Donny Wonny LLC · 539 W. Commerce St #5827, Dallas, TX 75208 · privacy@donnywonny.com
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